Your privacy matters to us — not just as a legal obligation but as a genuine commitment. At Urion Play, we're transparent about what data we collect, why we collect it, and exactly how it's handled. Here's everything you need to know.
Before you read the full policy, here's a quick look at the core privacy principles we follow at Urion Play for every Filipino player on our platform.
All data transmitted between your device and Urion Play is protected by SSL/TLS encryption. Your personal and payment information is never sent in plain text.
Urion Play does not sell, rent, or trade your personal information to any third party for marketing or advertising purposes. Full stop.
Data collection at Urion Play is limited to what's genuinely necessary to operate your account, process payments, and comply with legal obligations.
You have the right to access, correct, and request deletion of your personal data. Urion Play makes it straightforward to exercise these rights.
Urion Play processes personal data in compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules.
We don't hold onto your data longer than necessary. Retention periods are tied to legal requirements and operational needs — nothing more.
In plain terms: This Privacy Policy explains what personal information Urion Play collects from you when you use our platform, how we use it, and your rights under Philippine law. We've tried to write this in language that's actually readable — not just legalese. If something isn't clear, please contact us and we'll explain it.
Urion Play ("we," "us," "our") is committed to protecting the privacy of every player who uses our platform. This Privacy Policy describes how Urion Play collects, processes, stores, and protects personal data in connection with the urionplay.com website and all related services.
By creating an account or using any feature on Urion Play, you acknowledge that you have read this Privacy Policy and consent to the collection and processing of your personal data as described here. This policy applies to all registered players on the Urion Play platform, including those accessing it from mobile browsers.
This policy is governed by the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations. Urion Play takes its obligations under this law seriously and has implemented systems and processes to ensure full compliance.
Urion Play collects personal data in the following categories:
| Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full name, date of birth, government ID details | Account registration, KYC verification, age verification |
| Contact Data | Email address, mobile number | Account communications, support, security alerts |
| Financial Data | GCash number, bank account details, card last four digits | Processing deposits and withdrawals |
| Transaction Data | Deposit history, withdrawal records, game activity logs | Account management, fraud detection, compliance |
| Technical Data | IP address, browser type, device identifiers, session data | Platform security, fraud prevention, performance optimization |
| Usage Data | Pages visited, games played, time spent on platform | Platform improvement, responsible gaming monitoring |
| Communication Data | Support chat logs, email correspondence | Customer service, dispute resolution, quality assurance |
We do not collect sensitive personal information beyond what is required for KYC compliance (such as government ID details). We do not collect medical records, religious beliefs, or political opinions.
Data is collected through several channels when you interact with Urion Play:
Urion Play uses your personal data for the following purposes:
Marketing opt-out: If you no longer want to receive promotional emails from Urion Play, you can unsubscribe at any time using the link in any marketing email, or by contacting our support team. This will not affect transactional emails about your account.
Under the Philippine Data Privacy Act, Urion Play relies on the following legal bases for processing your personal data:
Urion Play retains personal data for the minimum period necessary to fulfill the purpose for which it was collected, while also meeting our legal retention obligations.
When data is no longer needed, it is securely deleted or anonymized so it can no longer be linked to you as an individual.
Data security is taken seriously at Urion Play. We implement technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. These include:
While we do everything practical to protect your data, no internet-based system is 100% immune to security risks. We encourage you to use a strong, unique password for your Urion Play account and to enable any additional authentication features available. Never share your login credentials with anyone.
Urion Play uses cookies and similar technologies on our platform. Cookies are small text files placed on your device that help us recognize you and improve your experience. Here's what we use and why:
You can manage cookie preferences through your browser settings. Note that disabling non-essential cookies will not affect your ability to play games or process transactions on Urion Play.
Urion Play does not use third-party advertising cookies or allow external ad networks to track your activity on our platform.
Under the Philippine Data Privacy Act, you have the following rights with respect to your personal data held by Urion Play:
You have the right to know what data we collect, how we use it, and who we share it with — which is exactly what this Privacy Policy explains.
You can request a copy of the personal data we hold about you. We'll provide this within 15 business days of a verified request.
If any of your personal data is inaccurate or incomplete, you have the right to request that we correct it. Some corrections can be done directly in your account settings.
You can request deletion of your personal data when it's no longer necessary for the purpose it was collected, subject to legal retention requirements.
You can object to processing of your data for direct marketing purposes at any time. You can also object to other processing based on legitimate interests in certain circumstances.
You can request a copy of your data in a commonly used, machine-readable format, which you can then transfer to another service provider.
To exercise any of these rights, please contact us at support@urionplay.com with the subject line "Data Rights Request." We will respond within 15 business days. We may need to verify your identity before processing your request.
If you believe Urion Play has not handled your data rights correctly, you have the right to file a complaint with the National Privacy Commission of the Philippines (NPC).
Urion Play strictly prohibits the use of our platform by persons under 21 years of age, in accordance with Philippine gambling regulations. We do not knowingly collect personal data from minors.
If we discover or are notified that a registered account belongs to a person under the minimum age requirement, we will immediately close the account, delete any personal data collected, and review any transactions made under that account in accordance with our Terms and Conditions.
If you are a parent or guardian and believe that your child has registered on Urion Play, please contact us immediately at support@urionplay.com so we can take swift action.
Urion Play may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or the services we offer. When we make material changes, we will:
Your continued use of Urion Play after the effective date of any updated Privacy Policy constitutes your acceptance of the revised terms. We encourage you to review this page periodically to stay informed about how we're protecting your data.
If you have questions about this Privacy Policy, want to exercise your data rights, or want to report a potential privacy concern, please contact the Urion Play Data Protection team:
We aim to respond to all privacy-related inquiries within 15 business days. For complex requests involving data access or erasure, we may need additional time but will always acknowledge your request promptly.
Salamat for trusting Urion Play with your personal data. We don't take that trust lightly. This Privacy Policy was last updated in January 2025. By continuing to use the Urion Play platform, you confirm that you have read and understood how your data is handled.